Refund Policy

General Terms

1.1. All products offered on our website are virtual and become available for download after being rented for a specified term. Once the purchase is completed, the product is considered used; in the event of a refund, the hours already used will be deducted.

Refunds

2.1. If you are not satisfied with the quality of the product offered, you are entitled to a partial refund.

2.2. A refund request is accepted within 24 hours from the time of purchase.

2.3. If your refund request is approved, the amount corresponding to the time used will be deducted from the refund.

Refund Procedure

3.1. To exercise your right to a refund, you must submit a request to our support team within the first 24 hours after purchase.

3.2. Your request must include the order number, the name and email used when placing the order, payment details, and the reason for the refund.

3.3. After reviewing your request and upon approval, the refund will be issued to the same account used for the original payment.

Please note that processing time may vary depending on your bank and payment method.

Changes to the Refund Policy

4.1. We reserve the right to change this Refund Policy at any time without prior notice. All changes take effect immediately upon publication on our website.

Please check this Refund Policy regularly to stay informed about any changes. If you continue to use our website after changes are published, you agree to the updated policy.