1. General Terms and Conditions
1.1 All goods offered on our website are virtual and are available for download after renting for a certain period of time. Once a purchase is made, the item is considered used and the hours used will be deducted upon return.
2. Refunds
2.1 If you are not satisfied with the quality of the goods offered, you are entitled to a partial refund.
2.2 The application for a refund will be accepted within 24 hours from the date of purchase.
2.3 If the refund application is approved, the time used will be deducted from the refund amount.
3. Refund Procedure
3.1 In order to exercise your right to a refund, you must submit a request to our support team within the first 24 hours of purchase.
3.2 Your application must include your order number, name and email provided at checkout, details and the reason for the refund.
3.3 Once your application has been reviewed and if approved, the refund will be issued to the same account from which the payment was made.
Please note that this process may take some time, depending on the bank and payment method.
4. Changes to the Returns Policy
4.1 We reserve the right to change this Returns Policy at any time without prior notice. All changes will be effective immediately upon posting on our website.
Please check our Returns Policy regularly to be aware of any changes. If you continue to use our website after changes have been posted, it means that you accept those changes.